Privacy Policy

Effective Date: 01.01.2025
Nutra Sol is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.nutrasol.co (the “Website”), or use our services. By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us:
We collect personal information you provide directly to us, including but not limited to:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Account details (if you create an account)
• Any other information you provide when contacting us or filling out forms.
b. Information Automatically Collected:
When you visit our Website, we may collect certain information automatically, such as:
• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on the Website
• Referring website or source
• Device identifiers
• Cookies and similar tracking technologies.
c. Information from Third Parties:
We may receive information about you from third parties, such as payment processors, delivery services, or social media platforms, if you interact with us through those services.

2. How We Use Your Information

We use the information we collect for the following purposes:
• To process and fulfill your orders
• To communicate with you regarding your account, orders, or inquiries
• To personalize your experience on our Website
• To send promotional materials, newsletters, or other marketing communications (with your consent)
• To improve our products, services, and Website functionality
• To detect, prevent, and address technical issues or fraud
• To comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:
a. Service Providers:
Third-party vendors who perform services on our behalf, such as payment processing, shipping, and website hosting.
b. Business Transfers:
In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.
c. Legal Compliance:
We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights and safety.
d. Consent:
We may share your information with your consent for specific purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our Website. You can manage your cookie preferences through your browser settings.

5. Your Rights and Choices

a. Access and Correction:
You can access and update your personal information by logging into your account or contacting us directly.
b. Opt-Out:
You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us.
c. Data Deletion:
You may request the deletion of your personal information, subject to legal and contractual obligations.
d. Cookies:
You can disable cookies in your browser settings, but this may affect your experience on our Website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

If you are accessing our Website from outside the United Arab Emirates, please note that your information may be transferred to, stored, and processed in the United Arab Emirates or other countries where our service providers are located. By using our Website, you consent to such transfers.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Nutra Sol
Email: info@nutrasol.co
Phone: +971 52 179 8026
Address: Office 1607, Executive Churchill Tower, Business Bay, Dubai, UAE

Thank you for trusting Nutra Sol. Your privacy matters to us.